When will my item ship?
We are fanatical about getting orders out SAME DAY and we will process and ship your order the same day if your purchase is made Monday through Friday before our 2 PM Cut-off time. RDI is located in the Central Standard Time Zone, so keep that in mind when you order. We strive to process and ship your order the same day that it is
received and have a great track record of doing so, but the following are
possible reasons why an order might be delayed.
1. Order Cut-off time is 2:00 PM CST: If your order comes
in after the cut-off it might not ship until the next business day.
2. If you place an order on the weekend, our staff will ship your order on the next business day.
3. If you place an order on a holiday that RDI is
closed on, the order will be shipped the next business day that we are in the office.
Our Business is closed on the following holidays: New Years Day,
Memorial Day, Independence Day, Labor Day, Thanksgiving, Day
After Thanksgiving, Christmas Eve, Christmas Day, New Year's Eve. RDI could be closed on the
day before or the day after a holiday.
**We are now offering a Saturday Delivery option for phone orders only. Saturday deliveries are more expensive, so please call to get pricing or set up a Saturday deliver.