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RDI Contact Us

RDI customer service is ready to help with any questions, comments, or concerns. Feel free to contact us by any of the following methods provided below. We are available Monday - Friday: 8 AM to 4PM Central Standard Time. If you are calling outside of normal business hours, feel free to leave a message to the appropriate department. Remember to leave a name, phone number or an email address so that we may respond back to you. You'll be hearing from us soon!

Mailing Address:

Rapid Detect Inc
P.O.Box 251
Poteau, OK 74953

Phone Numbers:

Toll Free: 888-404-0020
Local: 918-649-1293
Fax: 918-649-1005

Department Extensions:
Sales - #19
Customer Service - #24
Billing - #22

If you are calling in reference to an order, make sure to have the following information available:

  1. Order Number
  2. Date of Order
  3. If you ordered from one of our websites, please also provide the website name.
  4. Item Number of the Product. Example: "DOA-1257", "I-DUA-157-019"